PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. BY USING THIS SITE YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST 18 YEARS OF AGE, AND THAT THE USE OF ELECTRONIC CIGARETTES IS LEGAL FOR USE AND CONSUMPTION IN THE JURISDICTION IN WHICH YOU RECEIVE ANY AND ALL PRODUCTS. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the New Zealand and other copyright laws, and is the property of VapeMate. The collective work includes works that are licensed to VapeMate. Copyright 2016, VapeMate ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with VapeMate or purchasing VapeMate products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with VapeMate or to purchase VapeMate products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by VapeMate. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of VapeMate used in the site are trademarks or registered trademarks of VapeMate.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, VapeMate disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. VapeMate does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. VapeMate does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
All Products are Shipped via NZ Post. All shipping times given in the shopping cart are not guaranteed by VapeMate. They are ESTIMATED figures. VapeMate will not be held liable for shipments that take longer than quoted. As always we will strive to ship all orders the same day they are placed, but we cannot control weather and/or the shipping companies.
Returns, Exchanges, And Warranty Period
- E-liquid Policy: VapeMate is unable to offer any returns, refunds, and/or exchanges with regard to e-liquids. All sales of e-liquid are final.
- Return Period Policy: VapeMate offers a 14-day return policy for any unopened, unused product (unless otherwise specified in either the product description or in this document) from date of purchase. Some items could be subject to a 15% restocking fee, levied at the discretion and judgment of VapeMate.
- Atomizer/Cartomizer/Clearomizer Policy: No warranty for any atomizer, cartomizer, or clearomizer. Returns/exchanges will only be considered if the atomizer, cartomizer, or clearomizer is DOA (dead on arrival), and expressed to VapeMate in a timely fashion (generally within 48-72 hours of receipt of product). Please test any/all atomizer/cartomizer/clearomizer upon receipt of product(s).
- Refund Policy: VapeMate will not accept refunds for any product that has already shipped.
- Exchange Policy: Parts will not be shipped until the original part is returned to and evaluated by VapeMate. Shipping for any exchanged product(s) is at the customer's expense. Any product received for exchange that is deemed still functional, not sold by VapeMate, out of warranty, or damaged through misuse will be sent back to customer without exchange.
- Warranty Period: While some of the products purchased from VapeMate can be subject to manufacturer warranties, VapeMate has sole discretion as to whether or not to honor returns and/or exchanges for said product(s). If deemed valid, VapeMate will endeavor to provide you with a suitable replacement for your defective product (a suitable replacement is defined as a product of the same brand and type, without regard to color, style, and/or other accouterments).
Always contact us at firstname.lastname@example.org or call us at 0210 887 5492 before sending any product back for warranty/exchange consideration.
Limitation Of Liability/Purchase Policy
VapeMate shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if VapeMate has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. By purchasing products from VapeMate you certify and agree that you are at least 18 years of age (or of the legal age for use and consumption of electronic cigarettes in your area), and that products purchased from VapeMate are to be solely used by persons of at least 18 years of age (or of the legal age for use and consumption of electronic cigarettes in your area). You further agree and understand that no claims, either positive or negative, are implied or expressed by VapeMate of a medicinal or therapeutic nature. VapeMate cannot and will not be held liable for misuse of any products sold, nor any personal and/or property damage, illness, injury or financial loss caused by the use of any/all products (or the inability to use therof), purchased from VapeMate. You understand that products sold by VapeMate are not intended to treat, diagnose, prevent and/or cure any disease. Any opinions and/or comments posted by visitors or customers are solely the opinion of those visitors/customers and do not represent the opinion of VapeMate.
In the event that a VapeMate product is mistakenly listed at an incorrect price, VapeMate reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. VapeMate reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, VapeMate shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by VapeMate without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination
VapeMate may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to VapeMate.
Your use of this site shall be governed in all respects by the laws of the New Zealand., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. VapeMate may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a VapeMate or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
VapeMate does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, VapeMate is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, VapeMate reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to VapeMate in its sole discretion.
You agree to indemnify, defend, and hold harmless VapeMate, its officers, directors, employees, agents, licencors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, VapeMate may link to sites operated by third parties. However, even if the third party is affiliated with VapeMate, VapeMate has no control over these linked sites, all of which have separate privacy and data collection practices, independent of VapeMate. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, VapeMate seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).