What is a vaporizer?

A Vaporizer, sometimes called a vape is a device which heats your blends or oils/concentrates in order to release the active ingredients - without combustion of the material. So rather than inhaling smoke - which can be detrimental to health, the user inhales vapor.

How is vaporizing healthier than traditional methods?

Traditionally, plant material has been introduced to a naked flame in order to release the active ingredients. Using vaporizers, your product is heated at a much lower temperature, which is much more suited to aromatherapy.

Vaporizing allows one to receive all of the benefits that blends have to offer, without the carcinogens and other undesirable by-products that are released in the combustion process.

Many scientific studies have concluded that vaporizing is the far healthier alternative! But don't take our word for it, please do some research to see for yourself!

Does my vaporizer come with a warranty?

Some of our products include a manufacturer's warranty. This will be stated on the box or instruction manual of the item.

Are your products shipped from within NZ?

Yes, all of our vaporizers are shipped from our location in Christchurch, NZ via NZ Post. Average delivery time is 2.3 days. Please read more about our free shipping here.

Are your products genuine?

Our products are 100% authentic - we buy our stock in bulk exclusively from the original manufacturers.

If my item is damaged/faulty, do you offer refunds?

Sure! We pride ourselves on providing our customers with quality products. If for some reason your item is defective, let us know as soon as possible so we can organize sending it back to us for a refund or replacement. You must claim for a refund within 14 days of the purchase date.

Any questions, please send us a message via the Contact form, phone 021 090 81419 or email us at contact@vapemate.co.nz